What we collect
Contact details: name, email address, phone number.
Account details: username and password, if you make an account.
Payment details: billing address, and the details your payment provider needs.
Technical data: IP address, browser, operating system and how you move through the site.
How we collect it
Directly, when you fill in a form, make an account or place an order.
Automatically, through cookies and comparable techniques.
Through others, such as payment processors.
Why we may process it
Because you gave consent, because we need it to carry out our contract with you, because the law requires it, or for a legitimate interest that does not override your rights.
What we use it for
Running your account, handling your order and delivering it.
Answering your questions.
Sending you our newsletter, if you asked for it.
Understanding how the site is used, so we can improve it.
Who we share it with
Service providers who work on our behalf, such as payment processing and hosting.
Authorities, where the law requires it.
If your data goes outside the EU or EEA, it is covered by appropriate safeguards such as standard contractual clauses.
How long we keep it
Only as long as we need it for the purposes above and for as long as the law requires.
Your rights
You can ask us for access to your data, to correct it, to delete it, to restrict how we use it, to hand it over in a portable format, to object to how we use it, and to withdraw consent you gave earlier.
Email us at [email address to follow] to use any of these rights.
Not satisfied with our answer? You can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).